Frequently Asked Questions

There is no fixed lifespan. It depends on how often you wear them, which glue you use and how gently you remove and store them. Keeping lashes in a case and cleaning the band after each wear extends their life considerably.

Strip lashes can usually be worn many times if cared for well. Individual and cluster lashes are generally single use.

Most modern lashes are made from soft synthetic fibres, often called faux mink. We do not stock lashes made from real animal fur of any kind.

Yes, but apply mascara to your natural lashes before applying your falsies. Applying mascara directly can make them clumpy and harder to reuse.

We do not recommend sleeping in strip lashes, as it can strain your natural lashes and trap dirt at the lash line. Some cluster and individual styles are designed for longer wear.

Most lashes are applied with lash glue. Different glues suit strip, individual and professional application. Magnetic lashes attach with magnetic eyeliner instead.

We accept all major credit and debit cards as well as PayPal. All payments are processed securely.

Standard UK delivery typically takes 2 to 3 working days, with next day options at checkout. Orders over 25 pounds qualify for free tracked delivery.

Yes. Unopened and unused items can be returned within 60 days. See our Returns and Refunds page for the full policy.